Terms and Conditions for Debriefed.co.uk

This document outlines the terms and conditions governing the purchase of goods (“Goods”) listed on our website, Debriefed.co.uk (“our site”). By ordering from our site, you agree to these terms and conditions. We recommend keeping a copy for future reference.

1. About Us

Debriefed.co.uk is operated by TNT Marketing Ltd, a company registered in England and Wales under company number 15101091. Our registered address is Floor 4, North Vale Mill, Brighouse, West Yorkshire, England, HD6 4DJ. For inquiries, contact us via email at admin@debriefed.co.uk.

2. Your Status

By placing an order on our site, you confirm that:

  • You are legally able to enter into binding contracts.
  • You are at least 18 years old.
  • The payment details provided are accurate and belong to you, with sufficient funds or credit available.

It is a criminal offense to use false information or payment methods fraudulently.

3. Contract Formation

  • After placing an order, you will receive an acknowledgment email. This does not constitute acceptance of your order.
  • A contract is formed only when we send an email confirming dispatch of the Goods.
  • We reserve the right to refuse any order, including suspected fraudulent or illegal orders.

4. Consumer Rights

  • You may cancel your order within 14 days of receiving the Goods. Notification of cancellation must be sent via email or post.
  • Goods must be returned within 14 days of cancellation, at your expense, in their original condition and packaging, including any promotional items.
  • Refunds will be processed upon receipt of the returned Goods and in accordance with applicable consumer laws.

5. Delivery

  • Delivery times are estimates, and while we aim to dispatch promptly, delays may occur.
  • Goods become your responsibility upon delivery.
  • If Goods are not received within the estimated timeframe, contact us immediately for resolution.

6. Pricing and Payment

  • Prices include VAT but exclude delivery charges, which will be added during checkout.
  • Payment methods include major credit and debit cards, PayPal, and other supported payment platforms.
  • In case of pricing errors, we will contact you for instructions or cancel the order if necessary.

7. Returns and Refunds

  • If Goods are faulty, damaged, or incorrect, you are entitled to a replacement or refund, including reasonable return costs.
  • For cancellations within the cooling-off period, you are responsible for return shipping costs.
  • Refunds are processed using the original payment method.

8. Liability

  • Our liability is limited to the value of the Goods purchased.
  • We are not responsible for indirect or consequential losses.
  • This does not affect your statutory rights.

9. Import Duties

  • For international orders, you are responsible for any customs duties or taxes.
  • Ensure compliance with local laws regarding importation.

10. Intellectual Property

All content on our site is protected by copyright and other intellectual property rights. You may not reproduce, modify, or distribute materials without our prior consent.

11. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of English courts.

For any further questions or clarifications, please contact admin@debriefed.co.uk.